Legal
What you type stays yours.
Snipora needs to see your keystrokes to do its job, so it’s built to keep them to itself. This policy explains exactly what it sees, what it keeps, and the little that ever leaves your Mac.
Typing stays in memory
Matched as you type, never written to disk, never sent.
Snippets stay yours
A file on your Mac, or in your own iCloud Drive.
No account, no app analytics
You never sign up, and the app doesn’t track how you use it.
What you type
A text expander has to see your keystrokes to notice an abbreviation. Snipora matches what you type against your abbreviations in memory, as you type, and keeps only the last few characters it needs. Nothing you type is written to disk or sent anywhere.
Password fields and apps that turn on macOS Secure Input are hidden from Snipora entirely, by macOS.
Suggestions
If suggestions are on, Snipora counts phrases of two to eight words that you type, in memory only, to notice one you’ve typed three times. Single words never count. The counts are never saved or sent, and they’re gone when you quit. “What we see” in the menu shows how many it holds; “Forget what I’ve typed” clears them; one switch turns the feature off.
What stays on your Mac
- Your snippets are a JSON file in your Library folder, or in your iCloud Drive if you turn on sync. We never receive them.
- Clipboard history (for
{clipboard:2}) is kept in memory, skips copies marked as passwords by password managers, and is cleared when you quit. - Contacts: with your permission, Snipora reads your own card once to create name, email, phone and address snippets. It doesn’t read anyone else’s card.
- Use counts and time saved are stored on your Mac, by snippet ID, never with what you typed.
What the app sends
- iCloud Drive, only if you turn on sync: your snippets file syncs through your own iCloud account, under Apple’s privacy terms.
- Licence check, on paid plans: your licence key and this Mac’s name are sent to Dodo Payments to activate it, and the key with that activation’s ID on later checks.
- Update check: the app downloads an update feed from our server, which, like any web request, reveals your IP address and app version to the host.
Browser extensions
The optional Snipora extensions for Safari and for Chrome, Brave, Edge, Arc and Vivaldi exist only so a snippet can work on some websites and not others. When you switch tabs or a tab goes to a new page, the extension reads the active tab’s address, keeps only the site’s name (like github.com, never the full address, and nothing for pages that aren’t websites) and passes it to the Snipora app on the same Mac: through the browser’s native messaging in Chrome, and through the app’s own extension in Safari.
- The extension doesn’t read page content, what you type in the browser, your history, bookmarks or cookies, and it makes no network requests. It contains no analytics and no code loaded from elsewhere.
- The app keeps only the current site’s name, in memory, to pick which snippets apply. It’s never saved and never sent off your Mac. On the way it travels as a local macOS message between apps (a distributed notification), which other apps on your Mac could in principle observe, much as they can see which app is in front.
- Chrome describes the extension’s tab permission as “Read your browsing history” because it can see tab addresses; it uses only the active tab’s site name, as above. Remove the extension at any time from the browser’s extensions page.
Purchases
Payments are processed by Dodo Payments, the merchant of record. They collect your name, email, billing country and payment details to process the order, send your licence key and meet tax rules. We receive your name, email and order details so we can support you. We never see your full card details. When an order completes, our server tells Google Analytics its amount and plan, with this browser’s Analytics ID if analytics is on (so we can see which pages lead to sales), and the campaign tags of the link you arrived from, such as a link in the Snipora app. It never sends your name or email.
This website
The website uses Google Analytics and the Google tag to understand how visitors find and use it: the page and site you came from (including campaign tags), pages viewed, how far you scroll, which sections you see, which buttons and links you click (such as Download or Buy), text you copy (such as a command from a guide), questions opened or searched in the FAQ, and whether a purchase completed. Google sets first-party cookies and receives your IP address, browser and device type and approximate location; it does not give us your name or email. If we run ads, the Google tag also measures which ads led to a visit or purchase. We don’t sell data.
You can turn analytics off in this browser below, or use Google’s opt-out add-on.
The demos on this site run in your browser; nothing you type into them is sent anywhere, and Analytics never sees it.
Our host may keep standard server logs (such as IP address and browser) for security.
If you email us, we use your message only to reply and keep it as long as needed to help you.
Your rights
You can ask us to access, correct or delete the personal data we hold about you (your purchase record and emails) by writing to [email protected]. Some records must be kept for tax and accounting law.
Children
Snipora is not directed at children under 16.
Changes
If this policy changes, we will update this page and the date above.
Contact
Questions about privacy? Write to [email protected].
Still have a question?
Write in. The developer who makes Snipora reads and answers every email.